Business as Usual

Written by Acme Mag

THE DYNAMIC DUO

Georgie Todd and Henry Gower Tillett are a two agent team who deliver immense knowledge, expertise and energy with every step they take together.

The friends met through their careers in real estate, but before they met they shared an early entry into the field through their love of interior design; and for Henry, his love of talking: “My mum said to me at a young age ‘you talk too much and you love looking at real estate, you should try and get into it’” and that’s precisely what he did. Henry studied for his real estate license throughout year 11 and 12 and as soon as he turned 18 he officially applied for his license.

After travelling and completing a course in interior decorating, Georgie jumped headfirst into the real estate industry at the age of 22. After a few years of working alongside a senior real estate agent to further learn the ropes, Georgie went out on her own.

WORKING TOGETHER

Describing their working dynamic as ‘a bit like brother and sister’, Georgie and Henry have built profound trust ensuring they can say what they’re thinking to one another and avoiding stepping on toes, something many may consider unique in the competitive real estate arena where it can be all too common for teams to unintentionally compete against one another. In Henry’s words, “we’ve never got a problem with Georgie dealing with a client that I might be dealing directly with or vice versa”, “and we really bounce off each other” quips Georgie.

It’s the personality that these two have weaved throughout their method that has become key in successfully navigating the uncertain waters of real estate in the face of COVID-19. The duo heavily express that now is the time to focus on the relationships that have been nurtured prior to the pandemic: “our business is based on referral and personal contacts that we have so we’re really just drumming it through that way but not wanting to harass people… We’ve just got to take a step back and know that all will come” says Georgie.

WORKING APART

At the time of interviewing, Georgie and Henry had been working remotely for a little over 7 weeks, something that can take its toll on any team. Initially, the two worked separately from each other, which led to a focus on checking in professionally and personally to maintain their winning dynamic. Now several weeks in and remote-working comfortably in their stride, Georgie and Henry present an efficient and merged front: “so for us, that’s where we’re good with change and having to make it work” says Henry.

THE ALTERED LANDSCAPE

Although the landscape has altered, some things are still the same according to Georgie and Henry who tell Acme Magazine that buyer demand hasn’t diminished and the minor struggle is in seeing stronger demand than supply because of buyers wanting to transact now.

The biggest saviours in working and social distancing according to the team? Technology, more specifically Docusign. Something that the two will continue to use even if things ‘return to normal’: “Previously, it wasted their time and our time, to be honest. For busy professionals, we would say ‘let’s meet at your office’ and there would often be a response of ‘oh, I have to chase my wife or my husband’ so it’s actually destressing a lot of people in the buying process.” shares Henry.

Furthermore, the team, like the rest of the real estate industry, have implemented videos throughout their listings to make it easier for buyers to assess properties during these times and guide them towards private appointments that meet social distancing regulations.

In terms of mindset, Georgie says it’s all about working with homeowners and buyers and understanding that now is still an ideal time to sell, but for homeowners simply testing the market then it’s about nurturing them.